when items slip. Prepare pre-meeting agendas based on prior calls and context. Coordinate logistics, planning... talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts...
to join our Engineering Presales team at Dev.Pro. In this role, you’ll drive the full presales cycle, coordinating experts and managing RFPs... knowledge to lead discussions with experts Strong understanding of SDLC and PM methods Hands-on project planning, estimation...
communicate timelines, expectations, and updates to customers Calls, Escalations & Documentation – 10% Handle limited inbound... or outbound phone calls when required Identify cases requiring escalation and follow established SOPs Accurately document...
Patient Engagement – 35% Make outbound phone calls to prospective new patients and families Conduct follow-ups via... talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts...
targets. Monitor calls, emails, and chats for quality, accuracy, and protocol compliance. Handle escalations and resolve... Mentorship: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional...
Calls, Escalations & Documentation – 10% Handle limited inbound or outbound phone calls when required Identify cases... Requirements Must-Haves (Required) Clear, frontline customer service experience (live chat, calls, issue resolution, difficult...
Responsibilities Outbound Patient Engagement - 35% Make outbound phone calls to prospective new patients and families Conduct... talents: HMO coverage after 3 months for full-time employees Direct Mentorship: Guidance from international industry experts...
communicate timelines, expectations, and updates to customers Calls, Escalations & Documentation - 10% Handle limited inbound... or outbound phone calls when required Identify cases requiring escalation and follow established SOPs Accurately document...
Calls, Escalations & Documentation - 10% Handle limited inbound or outbound phone calls when required Identify cases... Requirements: Must-Haves (Required) Clear, frontline customer service experience (live chat, calls, issue resolution, difficult...
jobs to talented people, no matter where they are located. Our Client is a global team of life science digital marketing experts.... Role Overview: We're looking for a Customer Support to manage inbound and outbound phone calls with existing customers...