A leading technology solutions provider is seeking Senior Customer Service Representatives (CSRs) to support a federal contact center. This role centers on providing exceptional customer service, managing escalations, and training new agent...
procedures. Escalations, Calls & Documentation - 15% Identify cases requiring escalation and route them according to SOPs.... Handle limited inbound or outbound phone calls when requested by patients. Document call outcomes and escalation actions...
communication across all touchpoints. Manage a limited volume of phone calls for complex issue resolution when required. Process...: Guidance from international industry experts Learning & Development: Ongoing access to resources for professional growth...
trucking industry, operating in the U.S. market for over 5 years, and are now looking to expand to LATAM. Our team of experts... new opportunities for collaboration, with both private carriers and specialized freight companies. Our sales experts use...
into actionable insights. In this role, you will work in an agile environment, collaborating closely with subject matter experts... may be assigned: Work in an agile way by attending daily scrum calls and weekly sprint planning sessions Work with SME...
intermediaries through Get on Board. Job functions - Reply to incoming chats, emails and phone calls. - Update about new... them through the implementation and setup process. - Proactively engage with customers through calls and emails to track...
service, ensuring smooth operations from pickup to delivery. Key Responsibilities: · Conduct outbound/inbound calls... and skill development from industry experts · Competitive Salary: Enjoy a high and competitive salary package that recognizes...
intermediaries through Get on Board. Job functions - Reply to incoming chats, emails and phone calls. - Update about new... them through the implementation and setup process. - Proactively engage with customers through calls and emails to track...
intermediaries through Get on Board. Job functions - Reply to incoming chats, emails and phone calls. - Update about new... them through the implementation and setup process. - Proactively engage with customers through calls and emails to track...
intermediaries through Get on Board. Job functions - Reply to incoming chats, emails and phone calls. - Update about new... them through the implementation and setup process. - Proactively engage with customers through calls and emails to track...