Mid-Funnel Support Operator (Medellín)
Location: On-site Location: El Poblado, Medellín Type: Full-time What You’ll Do - Client–Carrier Relay You'll...
Location: On-site Location: El Poblado, Medellín Type: Full-time What You’ll Do - Client–Carrier Relay You'll...
locations, and technical needs - Collaborate with Sales, Carrier Relations, Marketing, Product Managers, and Network Engineers...
for parcel cost, freight, and carrier studies. - Conduct vendor quote comparisons and prepare structured cost analyses...
of the annual renewal cycle, ensuring all client needs are met timely and accurately. - Participate in client and carrier...
, you will provide high‑touch, proactive guidance, acting as a trusted partner to lead customers through complex carrier requirements...
, vendors, and carrier relations, and daily Cash Application duties including payment processing. **Your Day-to-Day...
with established SOP processes, generating accurate and timely invoicing. Monitor and manage vendors and designated carrier contract..., reporting and contracts. - Ensure all carrier issues are captured and relayed to the customer in a timely manner. - Track open...
, and post loads. - Set max buy rates and approve carrier sales offers. - Ensure customers have TMS tracking links, proactive...
of carrier access network topologies and access devices (modem, NID) - Demonstrable knowledge to troubleshoot managed routers...
relationships with carrier dispatchers and railroad customer service is essential. Managing daily volumes to ensure on time service..., and supporting carrier compliance and accounting functions. Timely and effective communication to both internal and external contacts...