, VLANs, QoS, and network troubleshooting - Hands-on experience with Cisco, Meraki, Ruckus, Aruba/HP networking equipment... - Experience with firewalls (Cisco ASA, Fortinet, WatchGuard) - Strong packet analysis skills using Wireshark and tcpdump...
knowledge and familiarity with Salesforce Service Cloud - Contact center product knowledge of other platforms (Genesys, Cisco...
Cisco (or equivalent) networking equipment, and deep knowledge of TCP/IP, DNS, DHCP, VPNs, routing protocols, network...
(SSL/IPsec), Site-to-Site VPN tunnels, Cisco ASA and FTD firewalls, and Cisco Secure Client (AnyConnect) Performing...
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce...
analyzers. - Familiarity with Unifi, Omada, and Cisco Meraki dashboards is advantageous for comprehensive support. Experience...
. Requisitos Del Perfil Conocimientos sólidos en tecnologÃas LAN, WAN y WLAN, preferiblemente sobre plataformas Cisco y Meraki... en ingenierÃa de sistemas, ingenierÃa de telecomunicaciones o afines. Certificación de Cisco (CCNA). Inglés conversacional...
- Conocimientos sólidos en tecnologÃas LAN, WAN y WLAN, preferiblemente sobre plataformas Cisco y Meraki. - Experiencia 3-4... de sistemas, ingenierÃa de telecomunicaciones o afines. - Certificación de Cisco (CCNA). - Inglés conversacional (Deseable...
resolution. Preferred Qualifications (Nice to Have) Experience administering and troubleshooting firewalls (CISCO, Fortinet...
, is also required at a minimum of B2+ proficiency. Certifications (Nice to have): CISCO CCNA ITIL Microsoft 365 Fundamentals Comptia...