, deep industry knowledge, and a people-first mindset to design digital experiences that spark innovation and transform the..., customer feedback, and iterative improvements. - Drive continuous enhancements across the entire technology stack, ensuring...
Were Hiring Credit and Collection Specialist Location Bogotá, Colombia Work Mode First onsite then hybrid Ac. 26 9232... customer collections, maintaining account accuracy, resolving disputes, and contributing to a healthy cash flow. Key...
, deep industry knowledge, and a people-first mindset to design digital experiences that spark innovation and transform the..., customer feedback, and iterative improvements. - Drive continuous enhancements across the entire technology stack, ensuring...
resolution of inquiries across multiple channels (email, phone, chat) with a focus on first-touch resolution and customer.... - Partners with Tier 1 and Tier 2 teams, CX leads, and cross-functional stakeholders to deliver cohesive, end-to-end customer...
in support of the general HR Operations team. This role will provide exceptional customer service support and is responsible... for first-line HR inquiries. This position will serve as a resource to assist key HR stakeholders in areas of HR policy, payroll...
- Consistently achieve First Contact Resolution performance metric - Accurately document calls and cases - Aware of customer’s time... tickets to a lower level - All tickets are to be touched on a “first in first out basisâ€, calling the customer on a daily...
serves as the first point of contact for prospective employees and plays a critical role in securing top talent for the... quickly. - Action Orientation: Energetic and proactive in pursuing opportunities. - Customer Focus: Dedicated to meeting...
that is 100% jerk free, where people share the values of putting clients first, being accountable, caring about your team and the... the Customer**:We understand that consistently meeting expectations creates a positive experience. **Be the Force...
from your home in Colombia and report directly to the Chief Customer Officer. In this role you will lead a team of account managers... functions seamlessly with a strong focus on operational excellence and customer satisfaction. **In this role...
**About TaskUs**:TaskUs is a provider of outsourced digital services and next-generation customer experience to fast..., food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company...