customer experience and operational excellence. Responsibilities Provide support and guidance to end users via phone, chat... to Service Desk agents to improve technical capabilities and first-call resolution rates. Collaborate with infrastructure...
A remote-first company in Huila, Colombia is seeking a Customer Success Manager to oversee customer health... and retention. Responsibilities include executing strategies for customer satisfaction and collaborating across teams to resolve...
for our employees. We thrive on innovation and accountability, with a customerfirst attitude that adds true value...
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast..., food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company...
of Representatives who are able to provide exceptional customer service, deliver consistent sales results, and execute tasks effectively... - Assign tasks, follow-up, answer questions, and give instructions as needed to meet customer needs - Drive sales...
for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align.... - Partner with the designers and product managers to create an engaging and transparent customer experience. - Facilitate...
to service and upsell client products to existing customers. Focused on educating the customer on their current product... or resolving their issues with a smile, you’ll be the difference between their customer experience being just...
. Since then, through innovative technology and outstanding customer service, the company has been redefining people... tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction;- Understand our products...
in a fast-paced environment where innovation, agility, and a customer-first mindset are at the core of everything we do. Role... Responsibilities - Support cross-functional improvement projects focused on optimizing customer service operations. - Identify...
Collections Specialist to join our Bill to Cash (B2C) team. You will manage customer collections, focusing on aged invoices... and established collection strategies, while providing excellent customer service to resolve discrepancies and open balances...