Customer Contact Management Team Lead - Location: Bogotá About the job Our Hubs are a crucial part... a career and you can be part of transforming our business while helping to change millions of lives. Ready? As Customer Contact...
on quality and customer satisfaction. Our mission is not only to create cutting-edge applications but also to foster... Belt Mentality", always eager to learn and improve. Above all, you are a "Human" first, bringing a positive, engaged...
. This is our first manager-of-managers hire in engineering. You will directly influence team structure, delivery velocity, throughput... - Partner closely with Product, Sales, Marketing, and Customer Success to ensure engineering output supports market and customer...
. Our core values – Action Oriented, CustomerFirst Mindset, Effective Team Players, and Driven to Excel – define...'s efficiency. Responsibilities - Provide exceptional customer service and technical support to Octus end-users across multiple...
and partners. In this role, you will be the first point of contact for new and existing clients, ensuring a seamless onboarding..., basic trading terminology, and financial markets. - Strong customer service orientation with the ability to handle clients...
About Us Foundever is a integral leader in the customer experience (CX) industry. With 170,000 associates across the... globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative...
is a plus). - Excellent communication and problem-solving skills with a customer-first mindset. - Comfortable working cross-functionally...) We are seeking a skilled Retention Specialist with experience in customer success and account management to join our growing team...
their global customer base, they are seeking a passionate and detail-oriented Customer Support Specialist to deliver an exceptional.... - Filta starter kit. - First-day lunch and regularization whim. - Welcome and anniversary gifts. - Monthly social...
, chat) with a focus on first-touch resolution and customer satisfaction. - Drives continuous improvement initiatives...-functional stakeholders to deliver cohesive, end-to-end customer experience and identify opportunities for service enhancement...
Customer Service & Cross-Selling Agent (Call Center) – Bogotá, Colombia Location: On-site – Calle 93, Bogotá... Responsibilities: - Provide excellent customer service via phone - Perform mandatory cross-selling in every call - Be part...