-first culture across the Americas. We build long-term partnerships, not just software. MAS means “more†in Spanish..., shipping polished, customer-facing experiences, and making pragmatic technical decisions that balance speed, quality...
based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores... in the industry, GAP’s focus is customer and employee success. GAP is a woman-owned company headquartered in Austin Texas...
-first culture across the Americas. We build long-term partnerships, not just software. MAS means “more†in Spanish..., shipping polished, customer-facing experiences, and making pragmatic technical decisions that balance speed, quality...
, deep industry knowledge, and a people-first mindset to design digital experiences that spark innovation and transform the..., customer feedback, and iterative improvements. Drive continuous enhancements across the entire technology stack, ensuring...
Build, document, and maintain SOPs and task lists inside Notion Metrics & Reporting Consolidate weekly customer support..., and documentation AI & Automation AI-first mindset with experience using AI tools to automate repetitive tasks and improve workflows...
abilities. No previous work experience is required, but experience in customer servicerelated roles is valued.... During your first days, you will receive training in our Academy, where you will learn how to lead a Blackjack and Roulette game...
on client feedback measuring Net Promoter Score, Customer Satisfaction Rates and First Contact Resolution Ability to deliver... of days in office will be confirmed by your hiring manager. Qualifications Customer service experience required Prior...
abilities. No previous work experience is required, but experience in customer servicerelated roles is valued.... During your first days, you will receive training in our Academy, where you will learn how to lead a Blackjack and Roulette game...
. Analyze support activity and SR trends for the assigned accounts ensuring SLAs are met, customer satisfaction is achieved... and/or provide recommendations to close gaps. First point of escalation for designated accounts for support process issues...
technical complexity and a large, underserved market. Backed by top-tier investors, the company has achieved strong customer...'s success. The team is small, remote-first, and operates with high ownership, accountability, and speed. Role Overview...