based in Latin America and approximately 20 U.S.-based engineers. With some of the highest customer satisfaction scores... in the industry, GAP’s focus is customer and employee success. GAP is a woman-owned company headquartered in Austin Texas...
Desk professional forms the foundation of an organization's IT support structure. As the first point of contact for users... excellent customer service. The Service Desk technician is responsible for logging, diagnosing, and resolving basic technical...
U.S.-based engineers. With some of the highest customer satisfaction scores in the industry, GAP's focus is customer and employee..., and system integration rather than people leadership. You will work in an AI-first environment, leveraging AI-assisted...
technical complexity and a large, underserved market. Backed by top-tier investors, the company has achieved strong customer...'s success. The team is small, remote-first, and operates with high ownership, accountability, and speed. Role Overview...
, deep industry knowledge, and a people-first mindset to design digital experiences that spark innovation and transform the..., customer feedback, and iterative improvements. Drive continuous enhancements across the entire technology stack, ensuring...
on client feedback measuring Net Promoter Score, Customer Satisfaction Rates and First Contact Resolution Ability to deliver... of days in office will be confirmed by your hiring manager. Qualifications Customer service experience required Prior...
. Analyze support activity and SR trends for the assigned accounts ensuring SLAs are met, customer satisfaction is achieved... and/or provide recommendations to close gaps. First point of escalation for designated accounts for support process issues...
abilities. No previous work experience is required, but experience in customer servicerelated roles is valued.... During your first days, you will receive training in our Academy, where you will learn how to lead a Blackjack and Roulette game...
Build, document, and maintain SOPs and task lists inside Notion Metrics & Reporting Consolidate weekly customer support..., and documentation AI & Automation AI-first mindset with experience using AI tools to automate repetitive tasks and improve workflows...
abilities. No previous work experience is required, but experience in customer servicerelated roles is valued.... During your first days, you will receive training in our Academy, where you will learn how to lead a Blackjack and Roulette game...