with CustomerSuccess Managers for post-implementation handoff. Collaborate with Product/Engineering to flag bugs or feature.../NPS) post-onboarding. User adoption and training completion rates. Smooth handoff to CustomerSuccess teams...
. Track KPIs from the Customer Experience operation and ensure everything is working to our expected (very high) standards...-Hybrid Team Overview: Our Customer Experience area is a key to deliver a great experience to our customers. As a CX Ops...
within an assigned geographical territory by implementing effective sales strategies, building strong customer relationships... deals, ensuring customer satisfaction, and identifying opportunities to increase market share and expand the customer base...