of our field service and customer relationship platforms. You will work closely with operations, leadership, and field teams... and digital innovation partner for United States-based firms. We help organizations improve operations through modern platforms...
billingual) and Engage scores. Monitor regularly and ensure team delivers as per the relevant success metrics - Manage or guide.... - Drive customer satisfaction on analytics by ensuring the team delivers the best-in-class analyses and relevant and impactful...
impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas... in Service Operations, you will ensure day-to-day service delivery runs smoothly and complies with operational metrics...
Job Description About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer... for some of the world's most notable brands and disruptive companies? We thought so. The Director of Operations will be responsible...
, and build long-term, meaningful careers. Role Overview The CustomerSuccess Manager serves as the primary point of contact... Must-Haves (Required) - Experience: 1-2+ years in customersuccess, account management, client-facing roles, or related...
processes, integrating AI across operations, streamlining workflows, and collaborating closely with our Product and Customer... the following areas: Growth (onboarding, adoption, retention, CIP monitoring, customersuccess), Bank (debit, credit...
at ScotiaTech. Purpose Contributes to the overall success of the Employee IT Services / ETSS ensuring specific individual goals... - Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems...
for customer-facing AI. Success in the First 6-12 Months - Launch the "Quality Intelligence" platform foundation... indicators (e.g., hallucination rate, red team success rate, self-healing coverage). - 5.Observability, Metrics & Continuous...
management, customersuccess, client-facing roles, or B2B sales (preferably in SaaS, healthcare, construction tech... independently in remote, asynchronous environments Nice-to-Haves (Preferred) - Background in B2B customersuccess, partnerships...
(e.g., multi-modal, agentic flows). Success in the First 6 Months - Launch foundational AI test frameworks... affect how our clients manage financial processes and drive their success. Recognition and rewards matter...