y horarios. Supervisar el monitoreo 24/7 del NOC, coordinando estrechamente con IngenierÃa para la gestión y resolución... y Operaciones, profesional con 8 a 12 años en Operaciones, Service Delivery o Customer Operations. Experiencia liderando múltiples...
y horarios. Supervisar el monitoreo 24/7 del NOC, coordinando estrechamente con IngenierÃa para la gestión y resolución... y Operaciones, profesional con 8 a 12 años en Operaciones, Service Delivery o Customer Operations. Experiencia liderando múltiples...
teams provide on customer satisfaction of the platform used around the world 24/7/365. He or she will collaborate.... - Responsible for support escalation rotation, offering 24/7 leadership support for major incidents during and after business hours...
, troubleshooting and resolution assistance for the platform in a 7/24 scheme, on-call rotation shared within the team. About the... with): - Network and security engineering and support in 24/7/365 environments. - Enterprise class routers and switches (Cisco ASR...
teams provide on customer satisfaction of the platform used around the world 24/7/365. He or she will collaborate.... - Responsible for support escalation rotation, offering 24/7 leadership support for major incidents during and after business hours...
teams provide on customer satisfaction of the platform used around the world 24/7/365. He or she will collaborate.... - Responsible for support escalation rotation, offering 24/7 leadership support for major incidents during and after business hours...
Job Title: Proof of Insurance Supervisor Location: Bogota, Colombia Shift: 10:00 AM to 7:00 PM or 11:00 AM to 8:00 PM... to resolve complex issues, manage escalations, and enhance service delivery. - Monitor team performance through key metrics...
analysis. - On-Call Strategy: Develop and implement an effective on-call strategy to provide 24/7 support for critical IT... to ensure alignment and effective service delivery. - Travel: Occasional international travel may be required. Qualifications...
type: Full timeposted on: Posted 7 Days Agojob requisition id: JR Genesys empowers organizations of all sizes to improve loyalty... and improvement.* Translate business needs into technical use cases and define best practices for service delivery.Qualifications...
teams provide on customer satisfaction of the platform used around the world 24/7/365. He or she will collaborate.... - Responsible for support escalation rotation, offering 24/7 leadership support for major incidents during and after business hours...