and key contact for a wide variety of stakeholders (business unit, digital activation, agencies, translations team, QA team...
, phone, email, and various web contact methods (chat, e-Services). Documenting all customer interactions in CRM tool...
web contact methods (chat, e-Services). Documenting all customer interactions in CRM tool in accordance with SLA...
& motivate the team assigned to the project. Provide feedback regarding their performances. Being the single point of contact...
resolution. Assist with Customers request assistance via many channels including, phone, email, and various web contact methods...
primary point of contact for assigned projects, representing the organization with utmost professionalism in internal...
primary point of contact for assigned projects, representing the organization with utmost professionalism in internal...
primary point of contact for assigned projects, representing the organization with utmost professionalism in internal.... Extensive experience serving as the primary point of contact for clients. Advanced skills in developing and maintaining...
, Brio) Additional Information: Contact center technologies, WorkForce Manager/Management, CRM or Business Intelligence...
primary point of contact for assigned projects, representing the organization with utmost professionalism in internal...