outreach Maintain and update contact databases and CRM systems with precision and discretion Answer and route calls...
systems that reduce time-to-placement, improve quality of hire, and elevate both candidate and client experience. This role... sits at the intersection of strategy, systems, data, and people, and is critical to HireHawk's ability to scale without...
., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk...
& Systems Optimization - Identify and implement new integrations to reduce manual work. - Connect Shopify, Klaviyo...
of experience with ADO/JIRA and similar defect-tracking systems - REST/JSON/XML Testing (Experience with SoapUI) - Mortgage...
to this and encompass all aspects of business systems, including the organization platform and processes. Investments in and building... strong competences across our technology pillars - SAP, Digital Enterprise Systems, Data and Analytics, Digital Operations, Security...
broader Bank relationships, systems, and knowledge - Enters/processes employee leave status changes in HR systems throughout...
and ticketing systems (e.g., Zendesk). - Strong problem-solving skills and ability to remain calm under pressure. - Fluent... (Required) - Zendesk - CRM systems - Email and chat-based support tools Nice-to-Haves (Preferred) - Slack - Zoom - Support QA...
in platform-specific database systems and SQL. - Solid experience with testing and mocking frameworks. - Good understanding... of version control systems like Git or similar. - Familiarity with common communication protocols and standards such as HTTP...
to vendor interactions. - Implement best practices for efficient help desk operations, including ticketing systems... of invoice-to-pay processes within a shared services or high-volume finance environment. - Hands-on proficiency with ERP systems...