What you will be doing - Work tickets via web-based ticketing system, phone, or live chat from admins, faculty, staff..., and student end-users (some tickets will be initial contacts and others will be escalated from admins) - Impersonate the Yoda...
from the frontend or backend is a huge plus. - Ability to keep up with a fast moving team that's constantly building new... products and features. - Ability to write detailed tickets in GitLab with screenshots and cURL requests to help the team...
from the frontend or backend is a huge plus. - Ability to keep up with a fast moving team that's constantly building new... products and features. - Ability to write detailed tickets in Git Lab with screenshots and cURL requests to help the team...
digital packing slips in our warehouse management system - Solve Stocking PO tickets as assigned - Send email communication... and follow processes - Ability to work in a fast-paced environment with tight deadlines and shifting priorities. - Active...
problems with products by phone, email & live chat - Ability to work under pressure in a fast-paced environment... - Ability to manage and deliver on multiple support tickets at same time - Ability to type 45+ WPM - Minimum 3 years of technical...
best practices; - Review Jira tickets and decide what technical information to convert into release notes for customers... ability to thrive in a fast-paced environment, manage multiple deliverables over tight timelines with minimal supervision, independently...
queries for all relevant process areas - Conduct research for existing tickets, resolve and send resolutions back... to requester where possible or escalate tickets and inform users on lead times - Identify potential problems and/ or delays in...
Ability to work under pressure in a fast-paced environment Ability to communicate with customers who may be lacking in technical... Hosting Basic familiarity with Linux command-line Ability to manage and deliver on multiple support tickets at same time...
executive communications) for all L2-related tickets arising from internal reporting and escalations... in a fast-paced and dynamic environment. Highly customer-oriented, with a passion for delivering exceptional service...
requerimientos de los clientes. Reportes e informes de cierre mensuales o periódicos Atender tratamiento de tickets.... We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving...