End User Support IT - Associate (Colombia)
, VPN, and telephony tools (Avaya, Five9, Zendesk, RingCentral, etc.) - Basic knowledge of Active Directory and IT security...
, VPN, and telephony tools (Avaya, Five9, Zendesk, RingCentral, etc.) - Basic knowledge of Active Directory and IT security...
electrónico, WhatsApp y redes sociales.Tipificar correctamente cada gestión realizada en los sistemas institucionales (CRM y Five9...
, VPN, and telephony tools (Avaya, Five9, Zendesk, RingCentral, etc.) - Basic knowledge of Active Directory and IT security...
knowledge e.g. Asterisk, Ringcentral, Five9, etc - Knowledge of cloud service management tools like AWS, Azure or similar...
, Five9, Zendesk, RingCentral, etc.)Basic knowledge of Active Directory and IT security practicesStrong communication...
con Five9/Bright Pattern.ðŸ› ï¸ Â¿Qué harás con nosotros?Gestionar sistemas VoIP, PBX y SIP Trunks. Diseñar arquitecturas...
y desarrollar flujos de atención y automatización de procesos en plataformas como Wolkvox y Five9. **Conocimientos**: - Manejo...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing... assigned Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives...
/ multi-channel environments Integrate Zendesk with:Five9, Talkdesk, Genesys, Salesforce, HubSpot Build reporting... Strong knowledge of:Ticketing systems Voice platforms (Five9, Genesys, Talkdesk, etc.) CX metrics (SLA, AHT, CSAT, FCR) Experience...
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing.... - Familiarity with working across time zones and in a fully remote, international team environment. Five9 embraces diversity...