communication skills (at least C1, both written and spoken) At least 1 year of experience in customer service Experience providing.... Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX...
workflows and a high-quality knowledge base, you will reduce customer friction, enable scalable self-service, and empower... features are released. Monitor usage analytics to identify content gaps and improve the self-service experience. 4...
record of building rapport with prospects, pinpointing customer needs, and articulating the value of a product/service... advancement within growing global company Comprehensive onboarding and mentorship program *The base compensation range...
service, client relations and/or account management desired Ability to work well and contribute independently as well... This position is being hired as an independent contractor role through Remote, our global employment partner. As a contractor based...
. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX.... Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world...
Executive Assistant (EA) who will also provide customer service support during peak billing periods. This hybrid role requires... when needed. Customer Service Support (During Peak Cycles) – 40% Manage inbound tenant inquiries via Zendesk (tickets...
. Who we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX.... Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world...
. Resubmit authorizations or follow up on pending determinations to prevent service disruption. Billing & Claims Processing... growth Global Networking: Connect with professionals worldwide Our Recruitment Process * Application Screening Skills...
summer programs, is looking for a highly organized Operations Assistant to support daily functions of the Global Operations... Engagement / Support Platforms (e.g., Zendesk, Intercom, Help Scout, Freshdesk, HubSpot Service Hub) * Knowledge Base...
we are: SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies..., we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team...