, problems and requests related to escalations and missed expectations. The TAM is an extension of the Support Management Team... focused on escalation management, technical communication, driving resolution and technical best practices. Responsibilities...
management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support... and analytical abilities with a high capacity for self-learning. Ability to work independently and complete complex tasks...
. The TAM is an extension of the Support Management Team focused on escalation management, technical communication, driving... or technical service delivery environment with high customer interaction. Experience of cloud operations is preferred...