. • Efficiently lead the WF team while fostering a high-performance culture. Key Skills - Bachelor's degree in Business... agent schedules, and monitoring real-time performance. The Workforce Manager will play a key role in improving overall...
Account Manager - Client Delivery (B2B Services, Remote) We are a performance-based B2B lead generation and demand... in a performance business where clients judge you on outcomes. You will say “no” to returns sometimes. You will reject bad claims...
Holafly is a high-growth scale-up revolutionizing how travelers connect to the internet abroad. Since 2018, we’ve been... customer support processes. Build trust‑based relationships with customers to foster loyalty and engagement. Manage high...
(preferred). Strong organizational skills and high attention to detail.Ability to work under pressure and meet performance... in collections, credit management, customer service, or BPO.Strong negotiation and conflict-resolution skills.Ability to handle...
. • Efficiently lead the WF team while fostering a high‑performance culture. Key Skills - Bachelor’s degree in Business... agent schedules, and monitoring real‑time performance. The Workforce Manager will play a key role in improving overall...
About the Role We are looking for confident Customer Service Representatives to join our high-performance inbound... to a collaborative, high-performance customer service team environment. Requirements *Fluency in English (B2 level or higher...
and high-volume BPO roles. - Develop creative, non-traditional campaigns for talent attraction (Gen Z, Millennials, CX... Recruitment Marketing Manager to lead employer branding, talent attraction, and digital recruiting campaigns for the Colombian BPO...
Account Manager - Client Delivery (B2B Services, Remote) We are a performance-based B2B lead generation and demand... in a performance business where clients judge you on outcomes. You will say “no” to returns sometimes. You will reject bad claims...
BPO supporting a telecommunications campaign. The role focuses on handling at-risk customers requesting cancellations... or downgrades, with the goal of retaining clients by presenting value-added solutions and available offers while meeting performance...
, annually, etc.) Work with the Quality Audit Team to increase performance and efficiency of BPO operations. Skills... and Experience: General Requirements English – Spanish Language (Oral and writing B2 or above). High school diploma...