-speaking employee and manager queries. Provide high-quality Spanish and English communication for case resolution... across artificial intelligence, intelligent automation, advanced analytics, and digital services to create innovative solutions tailored...
core HR lifecycle processes, ensure compliance with US labor standards, and provide high-quality employee experience... support in the US region. Identify operational gaps and propose solutions that strengthen efficiency, quality, and compliance...
Ensure moderation accuracy meets or exceeds client-mandated quality targets. Flag high-risk cases or potential policy issues...UnifyCX is growing! We are looking for an experienced Content Moderator Quality Analyst to join our motivated...
of our team, you'll be instrumental in documenting and updating service management procedures and workflows, monitoring..., and Change Management, and ensuring compliance with these processes. You'll also be responsible for driving process improvements...
within a U.S.-based BPO environment. This role oversees workforce management, quality, performance, agent wellness, and client... satisfaction across multiple teams handling sensitive, graphic, and high-risk content. Key Responsibilities Operational...
, including product management, to deliver high-quality products and solutions on time and within budget. Drive the execution... OUR support teams, architects and product owners, all solutions are in Azure, to offer all Cloud services in our products. Lead...
, stakeholders, and internal teams to deliver high-value data center solutions. Ensure all data center designs meet or exceed..., and design solutions tailored to the unique needs of data center clients, including hyperscale providers, colocation operators...
, BIM 360, and digital collaboration platforms to deliver precise, efficient, and high-quality outcomes for data center..., design guides, and best practices specific to data center projects, ensuring consistency in design quality and operational...
performance management. You serve as a critical advisor to the Country Manager and the Colombian leadership team. This is a high..., and focused on meeting deadlines and delivering high-quality results. Strong Communication & Interpersonal Skills: Comfortable...
, safety classifications, workflows, and escalations. Provide refresher training (policy updates, new queues, quality trends... version control. Quality, Coaching & Evaluation Conduct knowledge assessments, quizzes, and practical simulations...