Monday to Friday 7:30 am - 4:30 pm/ 7:30 am - 5:30 Pm - Create a booking depending on whether the cargo will go in a regular container, reefer, or flat rack. - Must maintain an accuracy rate of at least 95%. 4. Opens files and ensures ac...
Evaluate business processes, anticipating requirements and uncovering areas of improvement. - Schedule and execute deep dive calls with our customers to document processes. - Responsible for the analysis and design of processes. - Commun...
Provide superior customer service to customers and carriers. - Qualify and set up carriers properly in the TMS. - Use provided tools and resources to find and locate a minimum of 50 new carriers each week. - Review and update a minimum o...
>Convert prospects/leads into factoring opportunities, making around 200 daily calls through the system. - Generate monthly new client revenue (fees) while maintaining the volume brought in from previous months. - Follow up with prosp...
Make sure all of the customer’s questions and concerns are answered in a highly positive, professional, and customer-centric manner - Offer solutions to technical problems, either by providing step-by-step guidance, remote support, or esca...
Documentation Management: - Prepare, review, and process all shipping documentation including bills of lading, packing lists, commercial invoices, certificates of origin, and customs documentation (AES filing, export documentation i.e. MB...
**Some of your responsibilities are but are not limited to**: - Market Expansion: Proactively identify and penetrate new industries, including finance, insurance, health care, and software development, focusing on general EOR services. -...
**Some of your responsibilities are but are not limited to**: - Monitoring bots' automation to ensure that the bot runs as expected in the agreed schedule. - Monitoring the transactional table to verify that the bot is processing its tas...
**Schedule**: Monday to Sunday and **two days off**. Shifts run from 12:00 a.m. to 10:00 a.m., 5:00 a.m. to 3:00 p.m., 7:00 a.m. to 5:00 p.m., 11:00 a.m. to 9:00 p.m., 12:00 p.m. to 10:00 p.m. 1:00 p.m. to 11:00 p.m., and 8:00 p.m. to 6:00 ...
Negotiating rates with carriers, securing trucking capacity, tracking shipments, ensuring timely delivery of goods, and resolving any issues that may arise during the shipping process. - CSRs need to have a comprehensive understanding of m...