Bilingual Customer Service Representative (Spanish/English) (Bogotá)
-speaking customer segments Revenue Growth & Process Improvement (5%) - Identify upsell and cross-sell opportunities...
-speaking customer segments Revenue Growth & Process Improvement (5%) - Identify upsell and cross-sell opportunities...
Improvement — 5% - Maintain accurate CRM records of customer interactions - Document common issues, solutions...
for you). - Experience working with international clients. - Improvement in your English skills. - Development plans. - Training...
a competitive salary for you). - Experience working with international clients. - Improvement in your English skills...
-functional teams (sales, finance, warehouse, and logistics) to maintain process alignment and continuous improvement... level**: Minimum B2 (required). - Experience in **root cause analysis and continuous improvement processes...
of interested prospects across multiple stages Reporting, Data Management & Process Improvement (10%) - Ensure accurate CRM data... - Analyze call recordings to determine what works and identify improvement opportunities - Furiously iterate sales process...
for you). Experience working with international clients. Improvement in your English skills. Development plans. Training with tools...
with international clients. Improvement in your English skills. Development plans. Training with tools and team support....
ways of working. Lessons Learned & Continuous Improvement Facilitate post-implementation lessons learned sessions.... Document insights, successes, and improvement opportunities. Provide actionable recommendations to strengthen future change...
with international clients. Improvement in your English skills. Development plans. Training with tools and team support....