Work Flexibility: Hybrid What you will do The Customer Service Manager leads the Customer Service team and oversees... all internal and external service activities, including order management, kit booking, invoicing, and customer contact with sales...
Company Overview Lean Tech is a rapidly expanding organization situated in MedellÃn, Colombia. We take pride..., and service requests - Perform invoice reversals, re‑submissions, and conduct related research - Maintain accurate documentation...
repetitive tasks to ensure a lean, high-efficiency department. - Department Setup & Physical Operations - Office Launch: Lead.... Required Qualifications 1. Experience - 3+ years in E-commerce or Marketplace customer service. - 1+ year in a leadership role...
hypotheses around client needs for cross-border flows, FX risk management, and treasury optimization - Run lean experiments... & Risk Management - Define standards under Service Level Agreements (SLAs) for settlement speed (target: <3 min p95...
, and pioneer new solutions, all provided through a seamless “as a service†model. For each company, we provide new keys..., mapping workflows, and driving reengineering efforts across service delivery teams. The adecuado candidate will have proven...
and automate repetitive tasks to ensure a lean, high-efficiency department. - Department Setup & Physical Operations - Office.... Required Qualifications - Experience - 3+ years in E-commerce or Marketplace customer service. - 1+ year in a leadership role (recruitment...
and triage for Windows related issues through Jira Service Management tickets. - Perform basic user administration tasks..., providing first level support and triage for Windows related issues through Jira Service Management tickets. - Experience...
. - Be responsible for training and support documentation, and business readiness and service transition - Provide consultative support... of Lean and Six Sigma methodologies - Yellow Belt or Lean certifications - Gather, cleansing and preparing data for analysis...
discovery, mapping, and integration efforts across ERP, CRM, and service systems (e.g., SAP, Oracle, Salesforce, ServiceNow... framework Lean Six Sigma or Agile experience preferred. About Us Slalom is a fiercely human business and technology...
entrepreneur and supported by a lean integral team, the business is profitable and scaling rapidly. The founder has identified... - Familiarity with construction or local service-based businesses - Experience managing remote or international teams...