, cross-functional collaboration, and delivering high-quality service through documentation, reporting, and continuous... Collaborate with HR teams to resolve issues, optimize processes, and support continuous improvement initiatives such as Lean...
Improvement Framework for all service operations. Responsibilities: Analyze operational data to identify trends and improvement... and implement initiatives to optimize processes and reduce waste. Provide training and support on Lean and Six Sigma methodologies...
and more enjoyable. To do this, we lean into our culture as an organization – we win together, while serving... Profitability in Key Accounts. Customer service levels in Key Accounts. Alignment of Commercial and Business terms with corporate...
in defining, monitoring, and improving indicators and processes for portfolio administration. Customer Service and Negotiation... with Internal and External Clients: Actively participate in negotiations and provide customer service support. Use of Digital Tools...
, technology, and AI to deliver a service experience that delights our clients around the world. The Strategic Initiatives... Responsibilities Partner with cross-functional teams to improve client experience, service standards and/or, operational efficiency...
, technology, and AI to deliver a service experience that delights our clients around the world. The Strategic Initiatives... Responsibilities Partner with cross-functional teams to improve client experience, service standards and/or, operational efficiency...
across multiple projects and shape the backend strategy of a lean AI team. The Ideal Candidate Has: BS/MS in Computer Science.... Strong experience with Python and backend service development. Hands-on expertise with real-time systems (LiveKit, WebRTC, or similar...
technology and exceptional client service. Zoe has raised a total of $45M in venture capital and is backed by Sageview Capital..., improve them, and communicate trade-offs. You still enjoy reviewing critical PRs, sketching service boundaries...
technology and exceptional client service. Zoe has raised a total of $45M in venture capital and is backed by Sageview Capital... PRs, sketching service boundaries, and unblocking gnarly database or performance issues. Product, Design, and Leadership...
service, logistics, IT). Ensure operational tasks are completed on schedule and according to SOPs. Escalate bottlenecks... service delivery, and ensure invoices are routed/approved. Monitor vendor SLAs and escalate issues. Cross-Department...