, Mathematics, Engineering, or related analytical field, or equivalent practical experience. - Senior-level expertise in SQL... in contact center Workforce Management, IVR and routing, Performance Management, Back Office Management, Process Automation...
, or related analytical field, or equivalent practical experience. Senior-level expertise in SQL — advanced joins, window... with clients and business partners. Domain knowledge in contact center Workforce Management, IVR and routing, Performance...
. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity... corrective action for given problems Serve as a mentor to less experienced software engineers Estimate level of effort...
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