Overview We’re hiring a Senior Technical Account Manager to own and grow a portfolio of MSP clients end-to-end — renewals, upgrades, standardization, seat management, QBRs, and account health.\n This is not a coordinator role. This is r...
Role Summary The Project Manager (PM) is the team lead for the Professional Services Team, accountable for successful project outcomes and overall team performance. The role stands on two pillars: * Project Execution & Quality Control: Co...
Role Summary The Project Engineer (PE) is integral to the success of both clients and the MSP. The PE is responsible for implementing high-level IT solutions using industry-standard project methodologies. This role involves deploying end-...
Role Summary The Technology Alignment Engineer (TAE) is pivotal in reducing reactive service demands, such as ticket volume and resolution times, creating a more efficient environment for both clients and the MSP. Through meticulous techn...