Customer Service Representative (Barranquilla)
Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office...
Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office...
and Android). - Required experience in supporting Mac OS laptops and iOS devices, preferably with JAMF Device Management Utility...
, such as PostgreSQL - Unix-based operating systems, such as Linux or Mac OS X, along with the shells and command-line tools...
(Intel Core i5 or AMD Ryzen 5 from the last few years) - Windows 11 (kept up to date) For Mac Users: - A modern...
Windows/Mac laptop, 16 GB RAM minimum. - Windows 11+ or supported macOS with Google Chrome. - External monitor, mouse...
, add, and change (MAC) requests into new orders, keep delayed orders and post-install follow-ups moving, and maintain the Service... and technical contacts in B-Hive match Salesforce. - Process cases from the Broadvoice MAC queue into new opportunities and TaskRay...
Commitment to Quality with exceptional attention to detail Proficiency with Mac Operating System, IOS devices, Microsoft Office...
troubleshooting steps. Not a Must but a Plus: Extensive Mac and macOS knowledge (Windows knowledge is a distinct plus). Hands...
IT troubleshooting steps. Not a Must but a Plus: Extensive Mac and macOS knowledge (Windows knowledge is a distinct...
and proper foundational IT troubleshooting steps. Not a Must but a Plus: Extensive Mac and macOS knowledge (Windows knowledge...