About Dialectica Dialectica is a B2B information services firm that serves the world's top business professionals... on Client Communications - Support on logistics for Project Management - +1 years in a customer service role. Previous...
? Responsible for the day to day management of the contact centre to ensure that KPIs are met. Develop, review and distribute daily... and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the...
automated health checks and telemetry-driven insights. Onboarding - Drive a structured onboarding program that accelerates..., and usage trends to surface systemic issues and optimization opportunities. - Maintain visibility into overall customer health...
material;- Provide translation services for both Colombia personnel and visitors;- Record, transcribe and distribute... administrative records;- Perform work related errands as requested;- Follow up of health insurance for local personnel...
) of our most strategic clients, who operate across diverse industries such as tech, retail, and services. This role is essential... Responsibilities As a Data Analyst, your duties will include: - Data Processing and Management: Process, clean, and structure large...
-level services - Lead performance optimization, stability improvements, and technical debt reduction initiatives... push-to-talk and guided troubleshooting - Integrate and optimize speech-to-text and text-to-speech services for mobile...
that support telephony and backend services in production. You will own EC2 provisioning, networking configuration, security...-time services, and multi-tenant SaaS environments. We are hiring a DevOps Engineer to own production infrastructure...
management, control and maintenance of the emergency system of the office. - Health & Safety Includes but not limited... of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations...
As HR Services Administrator – EULA, you will act as the first point of contact for HR queries across the region..., supporting employees and managers in LATAM, while working closely with UK HR Services. This position is recruited locally...
regression testing. Experience with AWS services such as Appsync, Lambda, Cloudfront, S3, and unit testing. CI/CD and DevOps... control tools, build systems, and continuous deployment. Strong operational quality management skills. Qualifications...