Sr Service Delivery Manager (Colombia)
to lead by influence, manage change and work in a collaborative, matrix environment with multiple stakeholders...
to lead by influence, manage change and work in a collaborative, matrix environment with multiple stakeholders...
and manage customer expectations* **Mastering LATAM Matrix:** Work closely with Brand Leads to ensure that engagement strategies...
according to the classification matrix. Performs a first analysis to analyze and resolve within fixed service level target time...
escalation matrix and ensure a smooth handover to other teams. - You will ensure professional and error-free communication...
of professionalism. - Excellent follow‑up skills. - Ability to work within a matrix organization, with direct and indirect management...
to Dangerous Goods transportation norms - Experienced working and communicating in a matrix organization - Proficiency in English...
traceability through a regulatory harmonization matrix. Establishment of a protocol and action plan for interministerial...
and manage customer expectations Mastering LATAM Matrix: Work closely with Brand Leads to ensure that engagement strategies...
. Registers the cases in systems and classifies them according to the classification matrix. Performs a first analysis to analyze...
of scalers and matrix systems Setting up and maintaining equipment for virtual studio productions Establishing and monitoring...