to scaling Pearl’s recruitment and project management systems Areas of Responsibility: 1. Project Ownership & Accountability... and direct communicator Comfortable in fast-moving, high-ambiguity environments Nice-to-Haves (Preferred) Experience...
monitoring tools (e.g., Genesys, NICE, Verint). Experience with ticketing systems and change management workflows. Ability..., or call routing administration. Hands-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio...
and document management tools - Email - Internal messaging tools - Internal admin or request management systemsNice-to-Haves... requests, and direct outreach. - Accurately document and add all identified providers into internal admin systems. Request...
, implement quality and process enhancements, support HR systems, and deliver a high-quality employee and manager experience... and propose solutions, process enhancements, or system optimizations - Support HR systems by defining requirements, creating test...
to deepen client relationships and leverage broader Bank relationships, systems, and knowledge. - Ensure operational efficiency... payments due from depositories/issuers/financial institutions. - Assisting in the implementation of new processes/ systems...
people navigate complex care systems so they can live healthier, better lives. They work closely with providers... Improvement & Systems Maintain and optimize operational workflows, documentation, and tracking systems across multiple projects...
, quote-to-cash, subscription billing, eCommerce customer journeys, payment gateway flows, and order management systems... and maintain API test automation to validate data consistency and reliability across systems. Create and maintain end-to-end test...
scalable systems. Your Impact You’ll be at the center of the client experience—ensuring every legal or accounting case... with clients for missing documentation and approvals. Maintain accurate case tracking in internal systems. Document Collection...
is required. Nice to Have: - Familiarity with ticketing systems (e.g., Zendesk, Jira, Service Now). - Basic understanding of cloud... platforms, file-sharing systems, UI Support of SaaS platform offerings. - Interest in developing skills in APIs, JSON...
is a plus but not required;the client will train the right candidate on internal systems and processes. Your Impact: Your work will ensure the... and credentialing/RCM software platforms. Nice-to-Haves (Preferred) Experience in ABA (Applied Behavior Analysis) or behavioral...