procedures. Educate business users on automation tools and self-service best practices. Provide tier 2/3 support for complex... certifications (AWS, Azure, GCP). ITSM experience (ServiceNow, Jira Service Management). Familiarity with regulated industries...
inside sales, customer service, and proactive outreach to drive revenue growth in English and Spanish-speaking markets... needed Provide exceptional bilingual customer service that drives retention and referrals Market Development & Territory Strategy...
base content, and sample code to enable self-service. Partner with product and engineering teams by submitting high..., Salesforce Service Cloud, Zendesk, Slack Success Criteria (30–60–90 Days) 30 Days: Complete onboarding and product training...
leadership and Spanish-speaking partners/clients Coordinate with Spanish-speaking vendors, service providers, and business...
will safeguard downstream teams from processing gaps, prevent operational bottlenecks, and maintain service-level expectations...
service, client relations and/or account management desired Ability to work well and contribute independently as well... through Remote, our global employment partner. As a contractor based in Colombia, you’ll operate under a service agreement...
and availability by monitoring key service metrics, identifying issues, and implementing proactive solutions. Automate repetitive...
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry... service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who...
Who are we? SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry... service, don't miss this opportunity and send us your CV in English to collaborate with us! Over 1200+ specialists who...
Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full... standards of service excellence. Your Impact Your work will directly influence client retention, satisfaction, and revenue...