and other topics regarding the operation. - Problem Management Review and Reporting - Perform reviews of tickets within one’s own...
. - Ensure proper integration with Vercel for deployments and web infrastructure optimization. - Perform technical audits...
. - Document and escalate issues that require higher-level support. - Perform initial troubleshooting for common technical issues...
to perform the following duties: - Responsible for the support of Sutherland Connect platforms. Current platforms include...
and meet RPO/RTO objectives. - Perform regular validation and restore tests when required. Database Support (MSSQL – Level 1... Management: - React to alerts from monitoring tools, perform initial analysis, escalate when needed, and maintain service...
Modality. The candidate must perform their work from any location within Mexico. Only Mexican nationals residing in the country...
- Perform reactivation and nurture calls to past clients when needed, checking in on them and inviting them to return for care...
. Accountabilities Oversee and perform audit of employee submitted T&Es;within 2 business days of receipt o Review submitted...
and perform intake analysis and tasks across cross-functional teams, aligning focus and priorities with Revenue Operational...
. - Perform periodic internal control assessments and document findings and recommendations. - Monitor and follow up...