Resolution & Bilingual Issue Management (15%) - Provide solutions to customer issues in English or Spanish, troubleshooting...
solutions Wireframing & Prototyping — 25% - Create low- to high-fidelity wireframes - Build interactive prototypes...
Resolution & Bilingual Issue Management (15%) - Provide solutions to customer issues in English or Spanish, troubleshooting...
of professionals, our valuable clients, and the end-users of the solutions we develop. By prioritizing their needs, fostering... for nearshore technology staffing solutions. - Develop and execute strategic sales plans to expand Fenix Project's client base...
. We specialize in Functional Testing, Automation Testing, Performance Testing, Security Testing, and AI-driven QA solutions...
, translating ideas into reliable production-ready solutions. The role is execution-heavy and highly autonomous, requiring...
, workflow bottlenecks, and propose solutions - Generate reports on staffing coverage, fulfillment rates, productivity, and case...
. - Actively listen to customers, identify their needs, and provide appropriate solutions, information, or alternatives. - Follow...
on performance metrics, market trends, and strategic opportunities - Identify potential issues early and propose proactive solutions...
solutions to improve team productivity and project outcomes. - Assist in scaling operations as the team grows, recommending...