). - Experience in US healthcare and managing callcenter operations. - Strong leadership and team management skills. - Exceptional... in customer service and healthcare industries. - Experience with Salesforce Health Cloud. - Skills in R, SQL, Java, or Python...
support functions to critical application used by our Digital Channel;our Branch Channel and our Contact Center, serving Bank... and statutory/bank holidays on call support. Accountabilities - The Pega Systems Administrator will perform day-to-day system...
, and customer-focused attitude at all times. Requirements Previous experience in customer service, customer support, or call.... We specialize in building high-performing remote teams for SaaS, technology, and service-based businesses. Our people-first culture...
during periods of AHOD. Develop the CallCenter Statistical Analysis Reports on a daily/monthly/annual basis, including developing... service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost...
in healthcare (US healthcare sector experience;does not need to be a nurse or doctor) and managing callcenter operations... provided by the team - Ensure patient satisfaction scores meet required levels - Provide training and support during service...
in a customer support, callcenter, or client-facing role. Proven ability to answer the phone with confidence, warmth... with clients over the phone in a customer support, callcenter, or client-facing role. Proven ability to answer the phone...
-to-day operations, ensuring 24/7 availability and on-call coverage. Act as an escalation point for complex issues, engaging..., SMS, and Identity service quality, continuously improving detection, automation, and incident response. Manage customer...
, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing... in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service...
in English and Spanish, C1 or above preferred). - Experience in US healthcare and managing callcenter operations..., and familiarity with CRM systems. Preferred Skills and Qualifications: - Experience in customer service and healthcare industries...
:00 a.m. to 7:00 p.m. Training L-V 8am a 6pm for 2 weeks. 🌍Site: Smart office center, Barranquilla. Requirements ✔️..., not required)(customer service, collections, legal assistant) ✔️ Required skills: Knowledge of company services, policies, and procedures...