Service Support Specialist (On-Site MedellĂn)
judgment and to identify and refer other issues to the proper authorities. An ability to communicate clearly with staff...
judgment and to identify and refer other issues to the proper authorities. An ability to communicate clearly with staff...
to the proper authorities. An ability to communicate clearly with staff, communicating effectively to establish cooperative...
with proper documentation - Maintain accurate records of customer interactions in our support tools - Identify common issues...
services. - Ensure proper API documentation and versioning. - Perform debugging and troubleshooting. Requirements - 5...
and launches initiatives to have it on track. - Account planning: guides LCTs towards proper segmentation, customer targeting...
;proactively recommend updates to existing agreements or policies. - Maintain version control and proper documentation...
, and proper account management according to the GL Customer Account. To properly monitor the portfolio including document types... to allow for proper follow-up. - Submit Customer Statements status periodically (as needed). - Work on various departmental...
/Agile development process.* Familiar with version control tools such as GIT and proper branching techniques. ## What we can...
delivery and identifying next steps - Ensures proper usage of knowledge management and case management systems to effectively...
. Some of the responsibilities of this are as follows: - Coordinate with the proper teams to configure the software for both Fund...