Customer Contact Management Senior Analyst (English and French speakers) (Bogotá)
and analytical skills (advantageous). - Hands‑on experience of Salesforce Service Cloud (essential) and SAP S4 Hana (preferably...
and analytical skills (advantageous). - Hands‑on experience of Salesforce Service Cloud (essential) and SAP S4 Hana (preferably...
Operational tools - Reporting & Dashboarding: Develop, maintain, and enhance reports and dashboards in Salesforce and Google.... - Salesforce Management: Act as a subject matter expert for Value Services data in Salesforce;data quality management for SFDC...
-class platforms: Salesforce Commerce Cloud, Adobe Magento Commerce, and other API first, Headless Commerce surround...
validation and analysis. - Experience integrating analytics with marketing automation and CRM tools (e.g., HubSpot, Salesforce...
even further in this role include: - Experience in ERP and CRM systems (SAP and Salesforce) - Ability to independently solve...
and their guests. - Maintain a customer satisfaction level over 90% - Use Salesforce to log all activities and interactions...
, Salesforce, Churn Zero, Gainsight). - Experience in the identity verification, fintech, or cybersecurity industries...
y orientación a resultados. - Manejo y disciplina en el uso de herramientas de proceso de venta (Salesforce). - Posición con base...
(e.g., Salesforce, HubSpot) for managing pipelines and performance tracking. - Demonstrated ability to identify and pursue...
automation tools (Salesforce, HubSpot, Seismic, Highspot, or similar). - Excellent presentation and storytelling abilities...