(native Italian) Chat Support Consultant, crypto (Remote)
is preferred;Crypto industry knowledge is a plus;CRM experience in Salesforce is an advantage;Strong analytical thinking...
is preferred;Crypto industry knowledge is a plus;CRM experience in Salesforce is an advantage;Strong analytical thinking...
Nice-to-Haves (Preferred) CRM: HubSpot, Salesforce, Pipedrive Project Management: Notion, Asana, Jira, ClickUp, Monday...
, Salesforce, or other CRM/automation platforms. â— Background working with product managers, developers, and technical architects...
tools CRM Platforms: Pipedrive, HubSpot, Salesforce, ConnectWise Finance: QuickBooks or similar bookkeeping tools...
in an extremely fast-paced and evolving start-up environment Experience using a CRM (Salesforce) is preferred Bachelors degree...
, Salesforce Service Cloud, Zendesk, Slack Success Criteria (30–60–90 Days) 30 Days: Complete onboarding and product training...
and track customer interactions via Salesforce.com and ChurnZero Requirements 1-2 years professional experience in customer...
industry knowledge;CRM experience in Salesforce;Strong analytical, logical thinking, and problem-solving skills;Positive...
Proficiency Must-Haves (Required) Customer Support: Zendesk or similar ticketing and VOIP systems CRM Platforms: Salesforce...
Automation: Zapier or similar workflow automation tools CRM Platforms: Pipedrive, HubSpot, Salesforce, ConnectWise Finance...