automation capabilities that improve metadata management, data lineage, data quality, and self-service discovery... and discovery prototypes and lightweight dashboards to support self-service access to governed data assets. Support User...
role. Expertise in the Customer Service Management (CSM) module. ServiceNow Certified Application Developer (CAD.... Ability to represent technical solutions in client-facing discussions. Background supporting enterprise or regulated...
sales opportunities? Focused on achieving revenue quotas through product and service recommendations, you'll enhance..., email, or other channels to introduce our company and solutions Qualify leads to assess their potential value to our business Work...
solutions, while advancing your career and exploring new professional directions. Our transformation is redefining every... and guarantee the third-party service level to acquire new users for smoke-free products (SFP). Minimum Qualifications College...
. Service Project Management Specialist, you will manage a variety of projects to deliver on key business strategies... to shape our business. You will become an integral part of the Service organization driving key initiatives to increase...
are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions across adidas... discrepancies and provide solutions, ensuring achievements of KPIs. Validate postings executed by the processing team to ensure...
) , SOC (Security Operation Centers) , GSC (Global Service Center) with a networking/security company. Understanding... solutions. Follow up on technical cases including proper escalation and management of the case until case closure...
. Service Project Management Specialist, you will manage a variety of projects to deliver on key business strategies... to shape our business. You will become an integral part of the Service organization driving key initiatives to increase...
ratings. Escalation Management Handle highlevel customer escalations with calm, professional, and effective solutions. Data... Analytics Analyze call recordings, message trends, and support metrics to identify core friction points and iterate on solutions...
and mindset are at the heart of Global Business Services (GBS) the team that delivers consistent, end-to-end business solutions..., acting as the first point of contact to clarify discrepancies and provide solutions, ensuring achievements of KPIs. Validate...