- Customer service or contact center experience - Previous experience in the education industry and with e-learning technologies...**Help Desk Customer Service Advisor** **Bogota, Colombia** **ONLY CVs SUBMITTED IN ENGLISH WILL BE CONSIDERED...
on enhancing service reliability through best practices in Site Reliability Engineering. Adecuado candidates... will have strong skills in observability, cloud technologies, and automation tools. This position offers full-time employment in a dynamic...
Company Description Continental develops pioneering technologies and services for the sustainable and connected... Technical Customer Service Department. - Monitor the performance of Continental tires versus competition using specific tools...
ITSM processes for efficient service delivery. - Address and prioritize issues based on their impact on users and critical... and technologies - Experience with ensuring adherence to SLO for response and resolution of alerts and incidents - Excellent written...
working with engineering and product management teams preferred. - Strong understanding of digital tools, technologies..., and platforms used in sales to service processes. - Exceptional leadership and team management skills, with the ability to inspire...
with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels..., Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data...
best experience. - You will design solutions based on Salesforce clouds: Sales, Service, Marketing and Analytics, leading and guiding... technologies;expertise gathering requirements - Knowledge of project methodologies - Customer-oriented - Result-oriented...
and monitoring technology experience, Terra Insights specializes in combining expertise and service with proven instrumentation... and data management technologies that are being used in leading projects around the world. **BUSINESS DEVELOPMENT MANAGER...
and compliance with business service level agreements. - Manage scheduled and ad-hoc reporting, investigating and resolving... - available on request. - UDEMY online course platform - stay up-to-date with the latest technologies and programming languages. - English...
) , NOC (Network Operation Centers) , SOC (Security Operation Centers) , GSC (Integral Service Center) with a networking... on a monthly basis to contribute with internal and external DB´s - Use internal resources to self-study technologies and products...