-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call... flows, and DNIS/DID routing logic. Familiarity with telecom protocols and infrastructure (e.g., SIP, VoIP, PBX, PRI, RTP...
-on experience with contact center platforms (e.g., NICE, Genesys, Avaya, Twilio). Experience managing IVR configurations, ACD call... flows, and DNIS/DID routing logic. Familiarity with telecom protocols and infrastructure (e.g., SIP, VoIP, PBX, PRI, RTP...
and on-premises environments (e.g., Azure, Kubernetes, Docker, Linux/Windows). ITIL certification and experience in DevOps... and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop...
and increase satisfaction scores (e.g., NPS). Collaboratively with the account team, organize the analysis of the Amadeus Customer... Advanced customer management skills (e.g., EQ) with an ability to relate to customers easily and probe to understand customer...
management concepts and techniques. Experience with Agile methodologies (e.g. SCRUM, Kanban, SAFe). Experience working... your knowledge and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow...
for senior and intermediate engineering roles (e.g., Node.js, React, .NET, Python, DevOps). Personally handle high-priority... stakeholders. Ensure candidates are pre-vetted for "client readiness" (soft skills, communication style, and cultural fit...
templates. Technical Problem Solving: Use expressions, ExtendScript, and data-driven setups (e.g., CSV/JSON) to create scalable... principles. Soft Skills That Matter: Ownership and accountability - you take initiative and deliver what you promise...
with U.S. import regulations and export processes. Experience with tax drawback operations or trade incentive programs (e.g., IMMEX... Experience handling Dangerous Goods shipments. Experience working in the beauty or cosmetics industry. Soft Skills...
plans. * Operational Excellence: Define and implement KPIs and SLAs inspired by SRE practices (e.g., operational... and enhance your skills with on-line learning hubs packed with technical and soft skills training that allow you to develop...
(e.g., CARTO, EnSite, Rhythmia, or others). Strong knowledge of: o Cardiac anatomy and physiology. o Handling... maps and support physicians in optimizing the procedure. Soft Skills Excellent customer relationship skills: effective...