. · Accurately enter client information into the case management system. · Assess case eligibility based on firm guidelines...
to ensure accuracy and consistency across platforms Support system access provisioning, basic configuration, and routine... updates in collaboration with other HR team members and IT teams Assist with troubleshooting system issues and documenting...
and registering all load information received from the carrier or driver in the system. Must confirm pick up and deliveries... Computer (usage of Front email support, Sylectus Track System) Phones (Sporadic communication via Zoom Meeting app)...
, email, and text. Document all client and third-party communications in the case management system to keep the team informed... and the task management system. Required Skills Relationship management and client communication Document gathering, review...
, non-disclosure agreements, service agreements, statements of work, setting up new customers in the system, transfer...
information into the case management system. Assess case eligibility based on firm guidelines and escalate qualified cases...
to ensure accuracy and consistency across platforms Support system access provisioning, basic configuration, and routine... updates in collaboration with other HR team members and IT teams Assist with troubleshooting system issues and documenting...
all client and thirdparty communications in the case management system to keep the team informed. Coordinate with Private.... Investigate each case proactively to determine the best path forward, with guidance from attorneys and the task management system...
and system integrity, and give sign-off. Ensure production integrity by investigating, validating, and prioritizing reported...
, non-disclosure agreements, service agreements, statements of work, setting up new customers in the system, transfer...