Manager, Engineering
support and customer inquiries promptly. Collaborate cross-functionally to improve system testability, reliability...
support and customer inquiries promptly. Collaborate cross-functionally to improve system testability, reliability...
root cause analysis including testing of the Government Security product offerings, and validating carrier system settings... with Navitaire Development, Quality Assurance, and Customer Support teams Perform business and system analysis for Government...
) platforms in private and public clouds. Implement monitoring, alerting, and policies as code to strengthen system performance...
, and efficiency Maintain and optimize monitoring tools and alert dashboards Respond to production system incidents and emergencies... and resolve issues Enhance monitoring systems for applications and devices Evaluate application performance and system response...
. This team significantly influences the prioritization of product defects, system enhancements, and operational requirements... critical responsibility of monitoring system alerts and providing prompt technical support. In their capacity as Incident...
., Azure, Kubernetes, Docker, Linux/Windows). ITIL certification and experience in DevOps, networking, or system architecture...
design, implementation and testing of software solutions. Prepares and installs solutions by determining and designing system...
software issues and coordinate system installations. Conduct tests to ensure quality standards are met. Develop code...
software lifecycle with development teams. Monitor and address system performance and reliability issues. Automate...
configuration, customization, and administration. Lead system upgrades, patches, and performance monitoring. Ensure the security... technologies like REST and SOAP. Maintain technical documentation, system architecture diagrams, and process workflows. Stay...