Support Consultant (Midstream Applications) Location: Bogota, Colombia Work Hours: 6:00AM - 3:00PM CENTRAL STANDARD... Responsible for managing a backlog of customer issues, including the ticket's life cycle, which includes issue triage, documenting...
No Relocation Assistance Offered Job Number #163584 - Cali, Valle del Cauca, Colombia Who We Are Colgate-Palmolive... Desirable knowledge in WMware WorkspaceOne Desirable experience with Freshservice or any other ticket tool. Desirable...
Regarding Location: This is a remote position within Colombia. This position is only open to people living in Colombia... troubleshooting skills to analyze and resolve customer issues via internal ticket system, live chat & call-backs Answers questions...
No Relocation Assistance Offered Job Number #163584 - Cali, Valle del Cauca, Colombia Who We Are Colgate-Palmolive... Desirable knowledge in WMware WorkspaceOne Desirable experience with Freshservice or any other ticket tool. Desirable...
of AI technologies, such as virtual agents and ticket deflection methodologies. This role requires not just a mastery of traditional WFM... of AI-driven solutions such as virtual agents, chatbots, and automated ticket deflection on workforce requirements, productivity...
Excellent communication skills, both verbal and written. Good understanding of ticket tracking tool (Service Now). Knowledge... of Waterfall and Agile project delivery methods. #LI-Hybrid Location(s): Colombia : Bogota : Bogota ScotiaTech is a business...
Excellent communication skills, both verbal and written. Good understanding of ticket tracking tool (Service Now). Knowledge... of Waterfall and Agile project delivery methods. #LI-Hybrid Location(s): Colombia : Bogota : Bogota ScotiaTech is a business...
Support Consultant – Energy Components Americas Support Location: Bogota, Colombia Model of Work: Hybrid... Management and how it applies to IT Customer Support, Ticket Resolutions and Escalations Experienced in using IT Service...
Support Consultant – Measurement Applications Work Hours: 8:00AM – 5:00PM CENTRAL TIME Location: Bogota, Colombia... Customer Support, Ticket Resolutions and Escalations is a plus Basic knowledge of IT Service Management Tools (Salesforce...
will also perform day-to-day support desk duties in the form of a ticket management system (Service Now), including triage support... teammates with all Service Now ticket inquiries, including assisting with routing investigations or follow-up confirmations...