Planner Operativo – Taquillas Teatro Julio Mario Santo Domingo Ubicación: Bogotá, Colombia (preferiblemente residente en el norte de la ciudad) Modalidad: Presencial – Jornada completa Área: Operaciones / Taquillas Empresa: TuBoleta ...
, phone, and email. If you thrive in fast-paced environments, possess a deep curiosity for how systems work, and pride... resolution process. - Smart Escalation: Independently manage your ticket queue while identifying when a complex issue requires...
opportunities and execute ticket purchases. Investment Reporting: Calculate and report on key financial metrics including ROI..., Net Profit Margins, and Break-Even Points for every potential ticket acquisition. Portfolio Management: Monitor current...
will not be considered. Are you excited by challenges? Do you enjoy working in a fast-paced, international, and dynamic environment... while learning about software support best practices as you resolve issues rapidly and efficiently in a fast-paced technical...
a high volume of support calls and monitor, triage, and troubleshoot incoming requests through ticket queues. - Provide.... - Navigate technical documentation to follow appropriate troubleshooting steps for reported issues. - Monitor ticket queues...
status updates professionally - Escalate advanced issues to senior telecom engineers when appropriate - Maintain ticket... SLAs with clear, fast response times Key Responsibilities: - First-level support for VoIP, networking, and connectivity...
automation. - Ability to design internal support processes (SLAs, tiering, ticket triage logic). Soft Skill - Strong problem.... - Attention to detail and commitment to continuous improvement. - Comfortable giving and receiving feedback in a fast-paced...
to deliver fast, high-quality outcomes for our customers. Beyond resolving individual tickets, Tier 2 agents help raise the bar...‑quality case documentation that enables learnings to scale beyond the individual ticket. - Contribute to internal knowledge...
- Plan and manage 2x/month high-ticket webinars - from finding guests to building funnels to managing the post-campaign... new ideas, experiment fast, and help us stay on the cutting edge Requirements Are you our next Revenue Ops Unicorn...
, and email. If you thrive in fast-paced environments, possess a deep curiosity for how systems work, and pride yourself on delivering a stellar...: Independently manage your ticket queue while identifying when a complex issue requires the attention of senior engineering tiers...