Systems Administrator II / Endpoint Support Engineer (Tier 1–2) Overview We're looking for a hands-on Endpoint... management, imaging, deployments, and software distribution in an enterprise environment, supporting Windows 10/11 systems using...
will resolve Tier 1 and 2 customer issues, collaborate cross-functionally with Product, Engineering, and Support teams... in this position. The working hours for this role are Monday - Friday, 11:00 AM to 7:00 PM EST. This role will include: Answering...
to Tier II agents or as per Tier I lead´s instructions. Qualifications Essential Knowledge, Skills, and Qualifications... Proficiency in Microsoft Office 365 (Outlook, Excel, Word) and Microsoft Windows 11. Expertise in cloud-based storage systems...