procedures. Troubleshooting & Problem-Solving Provide first-tier troubleshooting for common technical problems. Use... or equivalent;Bachelor's degree preferred. 1–2 years of experience in appointment setting, customer service, or inside sales...
where consumers and merchants can transact effortlessly and grow together. Today, we serve over 2 million customers and partner... alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the...
features that will lead to a better customer experience and better retention. Requirements 2+ years of experience...., had success in a top-tier company, delivered quantifiable business impact, quickly assumed responsibilities, or won...
. Today, we serve over 2 million customers and partner with more than 20,000 merchants, making Addi Colombia's fastest-growing... alongside top-tier talent from around the world, in an environment where excellence, ownership, and collaboration are at the...
sensor data into real business outcomes. Collaborate with top-tier data, analytics, and engineering professionals... within 1–2 weeks is highly valued....
will resolve Tier 1 and 2 customer issues, collaborate cross-functionally with Product, Engineering, and Support teams... and resolving customer-reported Tier 1 and 2 issues or questions from inbound chat and email within designated SLAs, clarifying...
million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees..., and dev tooling Requirements 2–5 years of professional software engineering experience Strong proficiency in Python...
to Tier2 or technical teams. Knowledge Management: Update internal knowledge bases and FAQs with common solutions.... Collaborate with technical or Tier2 teams to resolve escalated tickets. Capture customer sentiment and escalate negative...
-technical language. Issue Escalation: Escalate unresolved or complex issues to Tier2/3 support, DevOps, or engineering... by step and documenting your process. Escalate complex issues to Tier2/3 support, ensuring detailed notes are logged...
, with expert guidance from our team. Master outreach strategies to secure partnerships with top-tier creators, supported..., Communications, Business, or a related field, completed within the last 2 years (preferred). Passion for social media and influencer...