. Other duties as may be assigned Education & Experience: Education: - Bachelor's degree in Engineering, Business... Administration, Economics, Finance, or related fields. - Complementary training in data analysis, business intelligence, or finance...
will directly impact the user experience and the success of our products. Responsibilities Comprehensive Test Coverage & Release...'s degree in Computer Science or a related field, or equivalent practical experience. - 3+years of hands-on experience as QA...
procedures, and troubleshooting guides. - Develop and deliver training sessions for end-users to help them effectively use... in application support or IT service management (e.g., ITIL) are advantageous. Experience Requirements: - At least 2-3 years...
for a Customer Insights & Experience Senior Specialist position, based in Bogotá.**- **Purpose**:Drive strategic initiatives.... - Collaborate with commercial, operations, and IT teams to integrate AI solutions into field force processes. - Provide training...
requirements across U.S. federal and state frameworks. The idóneo candidate will have hands-on experience ensuring adherence... with business teams and supporting the delivery of training programs. - Oversee the development of reports and analytics for senior...
career growth and development opportunities in an environment that embraces your unique skills and experience. Your Role... processes, etc.) - Experience in project management (PMI-PMP, Scrum/Agile) - Leadership, negotiation, and executive...
/ escalations. - Triage T&E;Service Now tickets submitted by users: - Prepare and facilitate required training/refreshing... and develop the cross-training plan to achieve SLA goals. - Champions a customer focused culture to deepen client relationships...
-First, Not Remote-Only" Experience: - Work from Home, Thrive in the US: Enjoy the flexibility of your home office... yourself in a culture that puts people first. ï¸ What You’ll Do: - Architect the Experience: Design, build, and maintain...
customer service experience is highly beneficial. Entry-level IT support experience or internship is desirable... but not essential;comprehensive training is often provided. - May require shift work, including evenings, weekends, and holidays...
seeking a resilient and process-driven Customer Success Executive to be the frontline of our customer experience. This role... - 2+ years of experience in customer support, preferably in a digital/tech environment. - Proven ability to handle high...