Service Desk Lead - Amer (Bogotá)
- Proficiency in IT service management tools and ticketing systems (e.g., ServiceNow, Jira) - Familiarity with ITIL or other IT...
- Proficiency in IT service management tools and ticketing systems (e.g., ServiceNow, Jira) - Familiarity with ITIL or other IT...
trends, tools, and best practices. **What you bring**: - Proven experience in social media management and content...
, demonstrating the effectiveness of our planning.- Be the agency lead for research tools, delivering data points for consumer insight...
. - Proficiency in Excel / Google Sheets (formulas, data validation, analysis). - Familiarity with CRM and billing tools...
, or technical assistance**. - Familiarity with **CRM Ticket systems**and cloud-based tools. - Strong **problem-solving...
databases and source control tools like Azure DevOps and GitHub Enterprise (Git). Additionally, we focus on knowledge... Digital Tools services - Debug production issues across services and our tech stack - Identify design problems and create...
.- Implement infrastructure automation using tools like Terraform.- Carry out daily operational tasks and support infrastructure... and observability tools: Azure Monitor, Log Analytics, Backup and Recovery Services.- Experience with infrastructure automation using...
skills;familiarity with programmatic platforms, dashboards, and data visualization tools is a plus. - Meticulous problem...
to further development of transition methodology used (governance model, risk management, planning, tracking tools, templates... interests. - Develop and maintain an organized view of learning content, resources and tools. **Key Requirements** - Proven...
or equivalent). - Utilize project management tools such as Clarity PPM and/or JIRA (or equivalent). - Ensure effective project... experience with project management tools (Clarity PPM, JIRA, or similar). - Strong knowledge of methodologies such as Prince2...