(preferiblemente en industria de manufactura). Conocimiento de herramientas SAP, Metrics y QuickBooks. Manejo de Excel Intermedio...
. - Creates and interprets metrics that measure support success and service performance. - Has the ability to write simple...
Dive Deeps and analysis in regards to operational issues or metrics not on target to understand root causes to propose...
, and track and report progress on them. Define and implement QoS and SLA metrics for platforms and services that you will own...
metrics including determining relevant statistical data to measure. Skills and Experience: General Requirements Bachelor...
gathers and reports on the department's processing metrics including determining relevant statistical data to measure...
on this, develop a strategy to achieve the account's metrics. Responsible for performing Quality evaluations per agent. (5 calls...
metrics and then build visualization and analytics Qualifications: 0-2 years of experience, Banking or Finance industry...
's metrics. Responsible for performing Quality evaluations per agent. (5 calls/accounts per agent per month). Support and help...
monthly Aid analysis by using metrics to evaluate proposed business decisions Appropriately assess risk when business...