Gbs Performance Management Analyst
migrations into the shared service centres. Including liaising with business and operations teams to understand available metrics...
migrations into the shared service centres. Including liaising with business and operations teams to understand available metrics...
each month - Assist team members to ensure service level agreements are adhered to and performance metrics met, including...
and performance metrics (e.g., Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs)), such as quality, adoption... to gain buy in. Helps teams leverage data and performance metrics (e.g., Objectives and Key Results (OKRs) and Key Performance...
successful execution of other ZimVie Institute education events as needed - Track and report on key education activity metrics...
and reporting various types of compliance issues. Develop action plans, schedules, status reports and metrics to improve the status...
and Analysis processes Aid with using metrics to evaluate proposed business decisions Execute time critical activities for client...
metrics and personal KPIs benchmarks - Excellent follow-up skills - Organized - Confident, coachable & Must have a growth...
efficient, scalable operational solutions across a portfolio of accounts. - Monitor customer service metrics and KPIs... to identify areas of improvement and implement strategies to boost performance. - Use voice of customer frameworks and metrics...
of the sales process including helping sales reps close contracts, holding sales meetings, and tracking sales metrics...
and written communication. - Experience defining program requirements and using data and metrics to determine improvements...